Google reviews that keep coming in.
Every customer you mark done gets asked, then reminded twice over the next few weeks. Everyone gets the link to your Google reviews, and anyone unhappy can also message you privately.
3 days ago
Showed up when they said they would, kept the place clean and the new shower looks great. Would hire again.
People pick the one with more reviews
Think about what your next customer does: three tabs open, you and two competitors. The one with 80 reviews at 4.9 gets the call over the one with 9 reviews, almost every time, even if the guy with 9 does better work. Getting from 9 to 80 is mostly just asking every customer.
Tap Job done in the app and the request goes out by text a couple of hours later. No sticky note to keep.
Two polite reminders, a few days after the first ask and a week after that, then a thank-you. It stops the second they reply.
Everyone gets the Google link; anyone unhappy can also send you a private note so you can make it right.
New five-stars show up on your site automatically, with the customer's name.
Reviews add up
Ask every customer after every job and they pile up, month after month. The guys at the top of Maps in your town usually just started asking earlier.
Questions contractors ask us
Isn't asking for reviews against Google's rules?
Asking is fine and every serious business does it. What's against the rules is paying for reviews or blocking only negative ones from being asked. Our system asks every customer the same way.
What happens when someone had a bad experience?
They still get the link to your Google reviews, same as everyone. They can also message you privately, so you hear about it and can make it right.
Do the texts come from my number?
They come from your business line in your name, worded like you'd say it. Your customers won't see a third-party service anywhere.
What if I have almost no reviews right now?
That's the best time to start. Every review you add counts more when you have only a few. We can also check in with past customers who've opted in to get it going.
Your first 30 days are on us.
All we ask for is a testimonial: who you are, what you do, and why you picked us. We set everything up for you. Your site goes live in your first week, and texting turns on once the phone carriers approve it, usually one to three weeks.
Or call (947) 729-2286 or text us.